
Algemeen
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Did you enter incorrect information when ordering a ticket or booking a stay? Contact us at 0523-683000 or send an email to ticketservice@slagharen.com, we are happy to help!
If you have ordered tickets through our website, but have not yet received a confirmation, we recommend that you check the junk e-mails folder. If the confirmation is also not in this folder, please send an email to ticketservice@slagharen.com. We are happy to help you!
There are no costs involved for the day visit.
Dogs are not allowed in the attractions, shows, restaurants and shops.
We work with a dynamic pricing policy on our website and at the checkout. Below the prices are almost daily different, check the prices on our calendar.
The delivery time of a subscription is a maximum of 5 working days.
You can buy your parking ticket at the reception, cash register or vending machines. This costs 8,50.
Theme Park & Resort Slagharen has a limited number of smoking locations spread over the amusement park. The rest of the amusement park is completely non-smoking.
It is possible to change the date of tickets. If tickets are changed to a day with a higher price, the difference must be paid before the new date can be confirmed. Contact us at ticketservice@slagharen.com.
No, unfortunately tickets cannot be exchanged or returned.
Yes, tickets can be scanned from the mobile upon entry.
It is possible to upgrade a season pass to a more expensive variant. You can purchase an upgrade at the theme park reception.
Tickets purchased via www.slagharen.com are not personal and can therefore be given as a gift.
Yes that is possible. For this you can send an email to ticketservice@slagharen.com.
The passes are sent in an envelope with a map.
If the order has been debited from your account twice, please send us an email at ticketservice@slagharen.com. State the order number of the order and a print screen of the charges. The overpaid amount will be refunded within 30 days.
Lees de antwoorden op algemeen veelgestelde vragen.
Here you will find the answers to frequently asked questions regarding the resort.
Here you will find the answers to frequently asked questions regarding season passes.
Here you will find the answers to frequently asked questions regarding the climbing park.
Here you will find the answers to frequently asked questions about the water park.
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